2. We may receive and record logs details relating to Your access to or use of the Platform, including but not limited to, Your location, information about Your internet connection and mobile device, Internet Protocol address, cookie information, web beacon information and details of the web pages You visit, etc. Further, Company may also collect information about Your preferences including settings such as time zone and language, Your searches and the results You selected from the searches.
The information gathered by Us as specified above, may be used for the following purposes:
Sensitive personal information, as defined in law, if any collected will be used strictly in accordance with and in conformity with applicable law.
Company shall take reasonable steps to help protect Your rights of privacy and Your information (personal or otherwise) in an effort to prevent loss, misuse, unauthorized access, disclosure, alteration, or destruction of such information, in compliance with the applicable laws. You expressly consent to the sharing of Your information with third party service providers, as required. You shall not share Your user name, password, or other security information for Your account with anyone.
In case of any dissatisfaction in relation to the Platform, You shall first file a formal complaint with the customer service of the Company, prior to pursuing any other recourse. The complaints can be lodged at https://caphive.com/contact, and upon lodging a complaint You agree to provide complete support to the customer service team with such reasonable information as may be sought by them from You. The decision of the Company on the complaints shall be final and You agree to be bound by the same. Responses to your complaints are not guaranteed.